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Terms & Conditions

Terms and Conditions

1. Acceptance of the Terms

By registering an account or using our platform, you agree to be bound by these terms and conditions (the "Terms"). You must read, understand, and accept all of the provisions contained within them.

2. Eligibility Requirements

To use our platform, you must meet certain eligibility requirements:

  • Be at least 18 years old
  • Not be a resident of any jurisdiction where online gambling is prohibited or restricted
  • Comply with all applicable laws and regulations in your territory

We reserve the right to refuse access to anyone who fails to meet these requirements.

3. Geographic Restrictions

Our platform may not be accessible from certain territories, including but not limited to:

  • The United States of America
  • The United Kingdom
  • Australia
  • Any other country where online gambling is prohibited or restricted by law

You acknowledge that you have been informed of and comply with the applicable laws and regulations in your territory.

4. Account Registration Rules

To register an account, you must:

  • Provide accurate and complete information about yourself, including but not limited to your name, address, email address, phone number, and date of birth
  • Accept our terms and conditions by checking a box or similar method
  • Confirm that you meet the eligibility requirements above

We reserve the right to suspend or close any account if we suspect that you have provided false information.

5. One-Account-Per-User Policies

Each user may only register one account with us. Attempting to create multiple accounts will be considered a breach of these terms and conditions, which may result in suspension or closure of all affected accounts.

6. Identity Verification and KYC

We reserve the right to request additional information from you at any time, including but not limited to proof of identity, address, and age. Failure to provide such information will be considered a breach of these terms and conditions.

You agree that we may share your personal data with third parties for the purpose of verifying your identity and compliance with applicable laws and regulations.

7. Account Accuracy Obligations

It is your responsibility to ensure that your account details are accurate and up-to-date at all times. Failure to do so will be considered a breach of these terms and conditions, which may result in suspension or closure of your account.

8. Account Security Responsibilities

You are responsible for maintaining the confidentiality of your login credentials, including but not limited to your username and password. You agree that we shall bear no liability if you fail to do so.

9. Restricted Behaviour and Prohibited Activities

The following behaviour is strictly prohibited:

  • Cheating or attempting to cheat
  • Collusion with other players or employees
  • Unfair play, including but not limited to multi-accounting and bonus abuse
  • Breaching any applicable laws and regulations in your territory

You agree that we may take disciplinary action against you if we suspect that you have engaged in such behaviour.

10. Bonus and Promotion Rules

Our bonuses and promotions are subject to the following terms:

  • Each bonus or promotion is only available once per account, unless otherwise specified
  • You must comply with all applicable wagering requirements before requesting a withdrawal of any winnings derived from a bonus or promotion
  • Some bonuses and promotions may have specific rules, such as but not limited to, deposit matches, free spins, and loyalty rewards

You agree that we shall bear no liability if you fail to understand these terms.

11. Wagering and Gameplay Conditions

Wagering requirements apply to all winnings derived from our platform, including but not limited to:

  • Meeting the minimum wagering requirement of $10 (or equivalent currency)
  • Placing at least one bet with a minimum stake of $0.01 (or equivalent currency)

You agree that we shall bear no liability if you fail to understand these terms.

12. Responsible Gambling Expectations

We encourage responsible gambling practices and provide resources for players who may be experiencing problem gambling. You can find more information in our Help Centre or by contacting our Customer Support team.

You agree that you are fully aware of the risks involved with online gaming and will only use our platform responsibly.

13. Self-Exclusion and Account Restrictions

If we suspect that you have breached these terms and conditions, including but not limited to engaging in restricted behaviour or prohibited activities, we reserve the right to:

  • Suspend your account
  • Close your account
  • Restrict access to certain games or features
  • Freeze any winnings derived from a bonus or promotion

You agree that we shall bear no liability if you fail to comply with our self-exclusion policies.

14. Game Fairness and RNG Systems

Our platform uses Random Number Generators (RNGs) to ensure fair play. You can find more information about our game fairness policy in our Help Centre or by contacting our Customer Support team.

We reserve the right to suspend or close any account if we suspect that you have attempted to manipulate the outcome of a game.

15. Technical Interruptions or Voided Gameplay

If a technical issue occurs, including but not limited to:

  • Server crashes
  • Game freezing or malfunctioning
  • Connectivity issues

We reserve the right to suspend gameplay until the issue is resolved.

You agree that we shall bear no liability for any losses incurred as a result of such interruptions.

16. Suspension or Closure of Accounts

If you fail to comply with these terms and conditions, including but not limited to breaching applicable laws and regulations in your territory, engaging in restricted behaviour or prohibited activities, we reserve the right to:

  • Suspend your account
  • Close your account
  • Freeze any winnings derived from a bonus or promotion

You agree that we shall bear no liability for such actions.

17. Intellectual Property and Platform Ownership

All rights, including but not limited to intellectual property rights, belong solely to our company (the "Owner"). You acknowledge that you have been granted permission to use the platform under these terms and conditions only.

We reserve the right to modify or terminate this agreement at any time without notice.

18. Limitation of Liability

The Owner shall bear no liability for:

  • Any losses incurred by a player, including but not limited to direct losses, indirect losses, consequential losses
  • Technical issues, connectivity problems, and game freezing or malfunctioning
  • Restricted behaviour or prohibited activities committed by the player

You agree that you will only use our platform responsibly.

19. Modification of Terms

We reserve the right to modify these terms at any time without notice. You are responsible for checking this page regularly for updates.

20. Contact or Support Guidance

If you have any questions, concerns, or complaints about these terms and conditions or your experience with our platform:

  • Please refer to our Help Centre
  • Contact our Customer Support team via email 
  • Use the live chat feature available on our website